About Supgap
Your trusted buyer for everything Made in China.
Who We Are
Supgap is a one-stop proxy shopping platform that helps shoppers in 180+ countries buy directly from China's biggest marketplaces — Taobao, Tmall, 1688, Weidian, JD and Xiaohongshu.
Paste a product link, and we take care of the rest: we purchase the item in China, inspect it in our warehouse, send you real QC photos, consolidate your parcels, and ship everything to your door with the carrier that fits your budget.
No language barrier. No reseller markup. No surprise fees.
Our Mission
To make shopping from China as easy, transparent and affordable as shopping at home — for everyone, everywhere.
What We Do
Buy for you
We place orders on any Chinese marketplace on your behalf, even if you don't speak Chinese or have a Chinese payment method.
Inspect for you
Every item is photographed in our warehouse before international shipping, so you can verify quality, color and details first.
Consolidate for you
Items from multiple stores are stored free for 90 days and combined into one parcel, saving up to 60% on shipping.
Ship for you
10+ carriers from DHL Express to economy sea freight, with live tracking all the way to your door.
Why Supgap
Transparent pricing
A small service fee plus international shipping. You see the full quote before you pay.
Real QC photos
Catch sizing, color or quality issues before your parcel ever leaves the warehouse.
Human support
A real team answers your questions in English (and more languages coming soon).
Community-driven
Join our Discord to share finds, get shopping tips and talk to the team directly.
Contact Us
We'd love to hear from you — questions, feedback or partnership inquiries:
- Customer support
- [email protected]
- Discord community
- Join our Discord
- Business / KOL partnership
- [email protected]
- Support hours
- Monday–Saturday, 9:00–18:00 (GMT+8)We usually reply within 24 hours.